Frequently Asked Questions

LetsVPN is a professional network acceleration tool that helps users access the global internet securely and quickly. It uses advanced encryption protocols and proprietary acceleration technology, supporting Windows, macOS, Android, iOS and more.

LetsVPN offers a free trial for new users. The free version includes basic features and selected nodes. Premium plans offer more high-speed nodes, unlimited data, and priority support at very competitive prices.

LetsVPN uses AES-256 military-grade encryption with multi-layer security protocols. We strictly follow a no-log policy - we don't record or store any user browsing history or personal information.

Visit our download page and select your platform. Windows users download the .exe installer; Mac users download the .dmg file; Android users download the APK; iOS users find it on the App Store.

Try: 1) Switch to a different node; 2) Check your internet connection; 3) Update to the latest version; 4) Clear app cache and re-login; 5) Contact our support team for help.

LetsVPN supports Windows (7/10/11), macOS (including M-series chips), Android phones and tablets, iOS iPhones and iPads. One account works on multiple devices simultaneously.

LetsVPN uses proprietary acceleration protocols and smart routing optimization for industry-leading speeds. Thousands of global high-speed nodes ensure the best connection for streaming, gaming, and browsing.

LetsVPN offers smart recommendation that automatically selects the optimal node. You can also manually choose based on your needs. Generally, closer nodes provide faster speeds and lower latency.